Frequently Asked Questions

If you are unsure what you can claim, have fallen behind on paperwork, need help with a tax return, or want someone to look at the numbers before you make a business decision, it is worth having a conversation. We work with individuals, families, sole traders and growing businesses across Sydney's Inner West.

A bookkeeper keeps the day-to-day financial records organised: invoices, bills, bank reconciliations and the information behind your BAS. An accountant uses those records for tax, reporting, compliance and planning.

Not at all. We help individuals and families with personal tax returns, investment properties and tax-related questions, as well as sole traders and companies.

Most things can be handled online via video calls, email, and digital document signing, without making it feel impersonal. You can still pick up the phone when it is easier to talk something through.

Xero is our main platform for bookkeeping and business clients because it gives you a clear view of what is happening. If you already use another system, that is fine too.

Fees depend on the work involved, the records available and the complexity of your circumstances. We offer transparent, upfront estimates using our Fee Schedule Quoting tool.

Our fee proposals set out the work agreed from the start. If something changes or extra work is needed, we will explain why and discuss it before proceeding.